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We work in your system, never a parallel one
Your professional is named to you at onboarding and works with exactly the access you grant. No export, no shadow tracker, no Apollo-side copy of your data.
Platforms we already run in
Plus whatever ticketing, phone or accounting tool sits alongside them.
How access is granted, and how it ends
You create the login
In your system, by you or your administrator.
You set the permission level
Role-based, limited to the work in front of the person.
We put it in writing
A document naming the person and exactly what they can open.
You remove it when the role ends
We confirm in writing that access is gone, same day.
What we never touch, regardless of access granted
Spend
We collect quotes and present them; you approve the money.
Policy
We follow your documented process, whatever it says, without amending it.
Licensed advice
No legal, tax, compliance or habitability opinions; those come back to you.
Anything you didn't provision
No system, folder or account outside the grant.
The one outside credential we hold
ISO/IEC 27001, certified. Ask for the certificate.
Records stay in your software; we don't copy them into a tool of our own. Every professional signs written confidentiality terms, and onboarding and offboarding are both documented.
Questions we get
Our platform isn't on the list.
Tell us which one. Most US property management software follows a pattern we already know; we'll say honestly if it doesn't.
Can staff overseas see tenant and owner records?
Only inside your own system, at the permission level you set. They're under written confidentiality terms, and we're ISO/IEC 27001 certified.
What happens to access the day someone leaves Apollo or leaves your account?
Removed by you, confirmed by us in writing, same day. Nothing lingers on a login you forgot to revoke.
Talk through your setup
Tell us your platform and your permission model. We'll say exactly what a login for us would look like.
Book a call